Us Postal Practice Exam

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    Tell him you will bring it all to him tomorrow but if he has not submitted a change of address, he should do so soon. Give him a change of address card that you keep in your truck and tell him he must submit it soon or they will send his mail back...

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    Remind your supervisor that it is your break time in case she wants someone to work the mail while you are gone. Ask someone to finish up so you can go on break. You find a stamped letter on the ground next to the mail box that appears to be...

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    One of them is a friend of yours. Take your friend's side and join the argument. Get a supervisor in case punches are thrown. You are there to do your job, so you avoid the situation. Approach the two and ask them to calm down. A customer asks for a book of stamps. When you tell her the amount, she says she does not have enough money. Tell her you are sorry, but you must collect all the money. Find out how much she is short and pay it for her. Offer to sell her fewer stamps that are within the amount of money she has. Give her the stamps and ask her to drop the money off later. A customer complains to you about another clerk saying that the clerk was rude and uninformative.

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    ORDER NOW To apply for postal positions use our instructional guide and then click on the link at the end of the guide to go direct to the Postal Services' official online employment site. Job opportunities are also advertised at local post offices, in national and local newspapers, journals and periodicals.

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    A passing score of 70 percent or better on a postal exam will place the applicant's name on an eligible register for that job vacancy and you can use the same test and application information to apply for multiple jobs. To improve your postal exam score and for complete information on this process pick up a copy of the 7th edition of Post Office Jobs. Postal employees who have the knowledge, education, credentials, and skills may apply for these openings. Few postal clerks and non professional employees will have law degrees, engineering credentials, or doctorates for example. These post office jobs will generally be advertised in local papers and on the USPS web site.

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    You can also call the local CSSD office's Human Resource Department to check on the status of your application or to follow up on interviews. You will be rated on a point system maximum of points even without a written test. Therefore, your resume and Application For Employment PS Form must be thoroughly completed and include all key information such as degrees, training, credentials, and detailed work experience. Only the top three candidates will generally be referred to the selecting official for consideration.

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    Also, explore and apply for all job vacancies in the government and private sectors to improve you chance of employment. Post office job applicants seeking entry level professional and administrative positions can apply for mail handling positions and take the Battery Exam to get their foot in the door. Once hired, as vacancies open in their specialty such as accounting, budget, and other occupations, the Postal Service often advertises these positions first to current postal employees through internal job announcements.

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    Once you get your foot in the door you can bid on these restricted announcements and the experience that you will gain from the entry level mail handling position will help you to better understand the postal system.

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    Did you manage to spot the matching and unmatching IDs? Here are some useful tips to help you answer such questions quickly and accurately. Try comparing the first two to four digits first, then the next two to four digits, and so on. For example, if the sequence is , only look at first and compare it to the first four digits of the other sequence. If you find a digit that is not identical between them, mark Error, and move on to the next pair. If the first four digits are identical, move on and compare the next four in the sequence. You have to score at least 70 out of points to move to the next hiring stage. The result is disqualification from retaking the test for a full year.

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    In short, it means that a candidate who scored 80 will be placed ahead of someone who got 70, and the former will likely get invited for an interview much faster. To surpass the minimal passing score, you have to master every question type on the test, including tricky personality and situational judgment test SJT questions. For a while now you find yourself correcting his mistakes. Talk to your postmaster about the situation.

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    Caution and tell him you will speak with the postmaster if he doesn't change his ways. His behavior is his own concern, not yours. Talk to your colleague and explain how the situation is affecting you. What would you be most and least likely to do? Check out the full explanation here Competencies: Teamwork; proactivity; communication skills; and problem-solving. Response A: This response shows poor teamwork and communication skills. You fail to communicate the problem to your fellow employee. Instead, you immediately turn to your supervisor. In doing so, you fail to alert your co-worker to the situation or give him the chance to correct his behavior. Response B: This response may seem proactive as you address the problem directly with your colleague.

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    However, it is aggressive and lacks teamwork skills, as you caution your colleague - threatening to go to your postmaster, rather than discussing the issue in a friendly manner. This response is likely to offend your work colleague, and could escalate the situation, thus being the worst response to the situation. Moreover, this response is irresponsible since your colleague fails to follow work procedures, and in doing so, is harming your own work productivity Response D: This is a good response to the situation. It is important to be able to communicate with your colleagues about work conflicts. This is a proactive response that tries a cooperative approach to solving problems. Furthermore, pointing out your colleague's mistakes and explaining the impact they have on you is likely to elicit behavioral change in your colleague, and improve both his and your own work productivity.

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    These practice questions are designed to help you familiarize yourself with every question type that appears on the real exam. Included are question types that highly resemble the real Work Scenarios section. The situations will consist of co-workers and superiors, and the questions will focus on the competencies and skills that are needed in these positions. An SJT study guide accompanies this practice test. The guide includes extensive information about the different formats of the test and the assessed competencies, as well as suggested strategies for solving and some helpful tips. This practice will prep you for the Describe Your Approach test section, which is a personality test that has a critical impact on your final score. As its name implies, this practice will help you master the Check for Errors test section using realistic practice questions, tips, and hacks. This section is often mistakenly perceived as a simple and harmless questionnaire.

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    This study guide will show you what you should be aware of, what to avoid, and what are the best practices of answering questions. Step 5 If you have more time left, use the Extra Practice Drills in each practice test to further improve your skills and tackle any area demanding improvement. The practice scenarios helped me to consider the whole environment of the workplace at the post office, including customers and co-workers, the production goals, and formulate good decisions. I recommend this assessment test to anyone who wants to take the test for US post office. It is worth every penny I paid. Easy to understand, very well organized, plenty of similar questions and scenarios that were asked in the real test. You might as well benefit the most out of your investment. While waiting to get hired, I am taking the test and have no doubt that I will get as good of a score maybe better than 90 with the preparation with JobTestPrep.

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    I was so worried to take the test now not only am I very proud of my grade 90, I am also taking another test My other feedback would be to take the practice tests as often as you can before you apply for the position because once you apply, you have to take the Exam within 3 days. I had no prior experience with postal service exams and thought it would be good to practice. The practice questions themselves were eye-opening in terms of what to expect from the real exam. The Personality Practice and the Work Scenario tests were challenging and really helped me think about my answers in terms of what the employer was looking for. I received several conditional offers and was eventually hired. As the USPS mentions, Mail Handlers are responsible for loading and unloading mail trucks, moving bulk mail, operating equipment and machinery, and occasionally making simple parcel distributions.

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    Mail Handler must be physically able to perform all these duties, including handling heavy containers of mail and parcels up to 70 pounds. Yet, the higher you score, the higher your chances to get an interview invitation as soon as possible. Additionally, you must be able to handle mail and parcels weighing up to 70 pounds. USPS and other trademarks are the property of their respective trademark holders. None of the trademark holders are affiliated with JobTestPrep or this website. Need Help Please fill out the form below and we will contact you soon. Submit Your message was sent. We will contact you shortly. There was a problem sending your message.

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    He explains that he wants to send a parcel to his friend, but only has his street address and is missing the zip code. He is not sure how to locate this information. Please select the action you would be most likely to take and the action you would be least likely to take, in response to the described situation. Tell him he can find the information online.

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    Explain where he may find this information and enquire the next day if he found it. Offer to search the zip code together on the USPS website. Explain where he can locate this information and ask if there is anything else you can help with. How would you act in this situation? Check the full solution and explanation here Competency: Service Orientation Most Likely: 3 Least Likely: 1 Response 1: This response fails to demonstrate service orientation. You make no effort to assist the customer or answer his query. Response 2: This response demonstrates service orientation as you explain where the customer can find the information.

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    You also enquire the next day to ensure that the customer succeeded in retrieving the information he needed based on the information you had provided. Response 3: You demonstrate great service orientation skills as you offer to help find the zip code, and by doing so together, you can show the customer how to locate this information in the future. Response 4: This is a good response that demonstrates service orientation as you explain where the customer can find the information and ask the customer if there is anything else you can assist with before ending the interaction. However, you fail to ensure that the customers' needs were met and that he actually retrieved the information he needed based on the information you provided.

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    How to Prepare for the Postal Exam ? To significantly increase your chances to ace the test, it's crucial to practice the same question types as on the real test and learn the best ways to answer them. This will help you get acquainted with every question you might stumble on, eliminate the element of surprise, and boost your confidence. As you've seen above, there are 3 sections on the Postal Exam Work Scenarios Tell Us Your Story Describe Your Approach Out test experts have carefully created an accurate prep that covers these sections thoroughly.

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    It consists of full-length USPS practice tests, extra drills, study guides, pro tips, and hacks all updated for My other feedback would be to take the practice tests as often as you can before you apply for the position because once you apply, you have to take the Exam within 3 days. I had no prior experience with postal service exams and thought it would be good to practice. The practice questions themselves were eye-opening in terms of what to expect from the real exam. The Personality Practice and the Work Scenario tests were challenging and really helped me think about my answers in terms of what the employer was looking for. I received several conditional offers and was eventually hired. The test is one of the four new assessments the USPS uses since April , following the retirement of the old exam.

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    Prepare Yourself for a Career with the U. From mail carriers to clerks to custodians, the U. Many people overlook US postal jobs as a viable means of employment simply because they don't know that it can be quite a lucrative place to be employed. There are hundreds of positions available for someone who is ambitious enough and enjoys exploring neighbourhoods. If you fulfil these basic requirements, then you are eligible to take the Postal Exam for Postal Jobs. There are thousands of US postal office Federal Jobs available, just waiting for someone who is ambitious and hard-working to join the ranks of the USPS. What are you waiting for? Sign up with us today and experience a postal job first hand. Eligibility Requirements of U. S Citizen or have a Green Card. No field work experienceis required! No high school diploma or GED is required!

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    Introduction This is a common section in all the VEA versions. It contains a brief paragraph on the history of the postal services, jobs mapped to the test you are writing, necessary instructions and one sample question for each constituent section. Work Scenarios The Work Scenarios segment is common for all versions of the VEA though, as mentioned earlier, it is christened differently in This section assesses your intrinsic situational awareness in a typical work environment. Questions are of multiple choice behavioural type. Each has a write-up followed by different possible responses. If it so appears that none of the options appear most likely or least likely to you, pick the closest ones. On the face of it, there is no right or wrong response. You are expected to answer the question based on how you would respond to a similar situation in real-life. However, keep in mind the increasing focus on soft skills, customer centricity and importance of being a solid team player.

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    That should help you pre-empt the desirable skills being looked for. Nonetheless, ensure you are happy with your choice before you move on to the next question. You are not allowed to go back to the previous question after you have moved ahead! These are generally in-built test mechanisms to check your behavioural consistency on situational judgement. Being honest and consistent is the key! Sample Question 1 You are approaching the lunch hour in your shift. It is the Holiday season and your day has been really busy. A customer comes in and asks to check if she can redirect the shipment she had sent a while back. This is usually a time taking activity that might delay your lunch break. Select the action you will be most likely to take and the action you will be least likely to take while attending to the customer. Response: Option 1 is not the best recommended option.

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    You manage not to delay your lunch break. You also help her by informing of the option to check eligibility online. However, in effect, her actual query still remains unaddressed and the customer is likely to leave unsatisfied. Option 2 is far from ideal. You are only finding an excuse of not doing your job. In addition, you are needlessly redirecting customers to an escalation authority. This is not expected from a customer-centric team member role. This should thus be the least desirable option. Option 3 could result in an irate customer. Even though you offer to help her checking for eligibility, the prolonged wait could leave you with an unhappy customer. Option 4 should be the most desirable. Irrespective of it being a busy day, the time taking nature of the task or impending lunch break, you do what you are supposed to do in the first place.

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    You go the extra mile to ensure a satisfied customer experience. Sample Question 2 It is a busy Monday morning. There are lots of work to be done but you see your colleague continuously fidgeting and moving away from his desk for prolonged periods. You anticipate by the end of the day there will be a slippage in the work assigned to your team. Select the action you will be most likely to take and the action you will be least likely to take in this scenario.

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    Even though you think that you have taken corrective option beforehand by reporting to the Postmaster, this reflects bad team-spirit. It could create a negative team environment and impact working relationship with your colleague in future. Option 2 is also not the most favoured option. While you proactively take additional work, the actual issue remains unaddressed.

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